A series focused on topics businesses are talking about!
Coordinator of Multicultural Programs
Penn State Scranton
In a climate where civil discussion is rare, and polarization has become the norm, a welcoming, safe, and inclusive environment is needed in our offices. Differences in ethnic, religious, cultural, and socio-economic backgrounds are not an obstacle to be overcome but an opportunity for learning, understanding and growth.
In that light, Penn State Scranton has developed Diversity Circles, an eye-opening experiential program where attendees with diverse backgrounds and experiences can come together to learn from one another how to express and receive opinions contrary to their own and become agents of inclusion and spread the message of acceptance and equality in our communities.
Details of program
How to bring it to your company
Benefits to you and your employees
11am - 11:30am
Disciplined Listening for Effective Conversations
During this session all attending members will learn how to:
Reduce the impact of their biases and assumptions
Understand how they internalize and interpret their observations
Enhance their contextual awareness
Appreciate how their counterparts’ biography and perspective impacts their communication
Identify verbal and non-verbal indications of comfort and discomfort
Identify their counterparts fears, motivations and emotional shifts
Michael Reddington, CFI
In the heat of the moment it is easy for family business leaders to miss the subtle clues that expose what employees, customers, and vendors are truly thinking and feeling. Leaders who develop the skills to recognize these clues and the awareness to apply their observations will experience new advantages in all of their interactions. They will increase the speed they can connect with employees, reduce the stress involved in family conversations and ascertain customer motivations and fears. Join Michael Reddington, CFI on May, 19th and learn to apply the preferred strategic observation techniques of Certified Forensic Interviewers to your family and business conversations.
Wednesday, May 19 at 11am
'How Did My Family Get in My Office?'
Bonnie Artman Fox
A Conscious Choice, LLC
Did you know research has shown that unresolved conflict costs organizations approximately $359 billion in paid hours or the equivalent of 385 million working days?
In this eye-opening program, you will learn surprising ways your upbringing has impacted your conflict style - for better or for worse – and how you can keep what works and change what doesn’t.